We provide several important forms for download, to assist our customers in administrating their account.
Whilst some forms require you to visit our office to sign and implement, you can download and complete these forms to save time when you come in.
> ACCESS (Authorised Agents) To authorise other people (family, colleagues etc.) to access your storage unit.
> DETAILS (Change of Details) Please notify us of any change in contact details.
> INSURANCE PDS (Customer Storage Insurance) Insurance Policy PDS (Product Disclosure Statement)
> PAYMENT (Automatic Recurring Payment) Authorisation for monthly auto payment from your Credit Card
> PRIVACY (Privacy Statement) How we protect your personal information
> FEEDBACK To help us improve our service, feel free to let us know how we did
> REFERRALS We appreciate referrals, and if you refer a new customer to RSS we will give you a $50 credit on your account as well as give your friend $50 off their first month’s storage!
We also encourage all customers to fill out and return a Move Out Form when finishing their storage contract with us. This includes a testimonial section, which you can agree for web use when filling out. This feedback is important in allowing us to improve our services and facility.